10 Essential Questions to Ask Before Selecting a New eCRM System

10 Essential Questions to Ask Before Selecting a New eCRM System

This post is provided courtesy of Engaging Networks Accredited Partner, Zuri GroupSo, you’re ready to transition to a new nonprofit eCRM system. An electronic customer relationship management (eCRM) system transition requires thoughtful consideration of your team’s immediate needs and future goals. Before deciding which eCRM to implement, it’s essential to determine how exactly your current system both benefits and hinders those goals. Improving your team’s use of the current system is nearly always the faster and much less expensive route. Can you identify business objectives that the current system simply isn’t capable of meeting?

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